Jason S Bradshaw explains how a focus on customer feedback, customer experience drives business growth.

On November 18, 2020 I was interviewed by Which-50 for the below article “Experience Breeds Loyalty, says Volkswagen Australia CMO”. A copy of the article

On November 4, 2020, the Today Show aired a story titled “‘The technology changing the way we shop” the story was filed by Nine Reporter

As Chief Customer & Marketing Officer at Volkswagen Group Australia, Jason S Bradshaw and his team launched a new Augmented Reality tool to assist customers

Jason S Bradshaw explains how tools like Augmented Reality (AR) can help improve the customer experience.

In July 2020 Forrester released a case study on how as Chief Customer Officer of Volkswagen Australia I ended CX Bonuses, Boosted CX Scores and

How Volkwagen’s ecommerce foray has elevated customer connection Customer feedback leads to an ecommerce and digital strategy that has seen sales increase and helped the

Jason S Bradshaw sits down with Jamie Jay of Bottleneck Virtual Assistants and Host of the Culture Eats Strategy for Breakfast podcast to discus how

Jason S Bradshaw sits down with Amas Tenumah host of The Curated Experience to record this podcast. Jason and Amas explore a range of topics

John Hall includes Jason S Bradshaw’s book It’s All About CEX! The Essential Guide to Customer Experience as a must read book for new managers.

It’s All About CEX! The essential guide to Customer and Employee Experience Inspiring readers to deliver on the one thing that can make or break

Jason Bradshaw explores how loyalty grows advocates in the APAC CIO Outlook Magazine.    Read it here https://www.apacciooutlook.com/magazines/June2018/ContactCenter/#page=28