Media
Enhance Employee Experience
Only 27% of employees believe their employers act on feedback. This is impacting employee experience and Jason S Bradshaw shares on TickerNews.co 3 tips to start improving.
CX Drives Business says, Jason S Bradshaw
Jason S Bradshaw explains how a focus on customer feedback, customer experience drives business growth.
Experience Breeds Loyalty, Says Volkswagen Australia CMO
On November 18, 2020 I was interviewed by Which-50 for the below article “Experience Breeds Loyalty, says Volkswagen Australia CMO”. A copy of the article
The technology changing the way we shop – improving the customer experience.
On November 4, 2020, the Today Show aired a story titled “‘The technology changing the way we shop” the story was filed by Nine Reporter
Jason S Bradshaw talks Augmented Reality with 3AW
As Chief Customer & Marketing Officer at Volkswagen Group Australia, Jason S Bradshaw and his team launched a new Augmented Reality tool to assist customers
Jason Bradshaw talks with IT Wire – Augmented Reality can make the shopping experience better for customers.
Jason S Bradshaw explains how tools like Augmented Reality (AR) can help improve the customer experience.
Brakes on CX Bonuses
In July 2020 Forrester released a case study on how as Chief Customer Officer of Volkswagen Australia I ended CX Bonuses, Boosted CX Scores and
Ecommerce elevates the customer experience.
How Volkwagen’s ecommerce foray has elevated customer connection Customer feedback leads to an ecommerce and digital strategy that has seen sales increase and helped the
Every Crisis is an Opportunity to Grow
Jason S Bradshaw sits down with Jamie Jay of Bottleneck Virtual Assistants and Host of the Culture Eats Strategy for Breakfast podcast to discus how
Customer Experience must make dollars and sense
Jason S Bradshaw sits down with Amas Tenumah host of The Curated Experience to record this podcast. Jason and Amas explore a range of topics
The Best Leadership Books For New Managers in 2019
John Hall includes Jason S Bradshaw’s book It’s All About CEX! The Essential Guide to Customer Experience as a must read book for new managers.
It’s All About CEX! The essential guide to Customer and Employee Experience
It’s All About CEX! The essential guide to Customer and Employee Experience Inspiring readers to deliver on the one thing that can make or break