2022 Customer Experience Trend Predictions

2022 Customer Experience Trend Predictions Each year, to create my trend prediction list –  I take the opportunity to reflect on the past 12 months and combine that with my decades of experience transforming organisations through a relentless focus on the experiences promised and delivered.  Jason S Bradshaw’s 2022 Top 10 Trend Predictions will be […]

Interview on The Virtual CMO Podcast

Interview on The Virtual CMO Podcast Implementing a CEX Customer and Employee Experience Strategy In episode 88, host Eric Dickmann interviews Jason S Bradshaw. Jason is an entrepreneur, global guru on customer service, award-winning executive, keynote speaker, CMO, and Best-Selling Author of It’s all about CEX. He created his first business at fourteen, selling telecommunications […]

CEX Trends 2021

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